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Customer Service Excellence

http://www.stieperbanas.ac.id/index.php/en/news-archives/1475-customer-service-excellence-training-for-perbanas-institute-employees

http://perbanas.id/index.php/id/berita/1471-pelatihan-customer-service-excellence-untuk-karyawan

Service Excellence
1. An ever cahanging world  1. An ever changing world

2. Service mindset  2. Service Mindset

3. Service communication  3. Service Communication

4. Sevice with personality types understanding  4. Personality Understanding

5. Telephon skill  5. Telephone Skill