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Customer Service Excellence

by Adi Susilo Jahja · 21 April 2015

http://www.stieperbanas.ac.id/index.php/en/news-archives/1475-customer-service-excellence-training-for-perbanas-institute-employees

http://perbanas.id/index.php/id/berita/1471-pelatihan-customer-service-excellence-untuk-karyawan

Service Excellence
1. An ever cahanging world 1. An ever changing world

2. Service mindset 2. Service Mindset

3. Service communication 3. Service Communication

4. Sevice with personality types understanding 4. Personality Understanding

5. Telephon skill 5. Telephone Skill

About Adi Susilo Jahja

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